Apache Village RV Center

Don & Joanne from Weston, MO

 

As you can see from the address we live across the state from your business. There is a reason why we come so far to have our trailer serviced there. From the very beginning when our old pop-up gave out you and your staff were very polite and helpful. You gave us an honest opinion and helped us recover our belongings. More importantly, you did not pressure us to buy a new camper, but let us think about possibilities and make a decision.

 

We bought one of your campers.

 

Since buying the camper, we have brought it back for servicing. When we had trouble with the refrigerator, you worked at fixing it and when it continued to have problems, you simply replaced it. No excuses, no blaming the manufacturer.

 

Also, your service department has always been helpful at scheduling the service to meet our planned trips across the state. The last time we were scheduled was this summer. The appointment time was for 1:00 pm. When we arrived at 11: am and I was sick with the flu, your service department quickly backed the trailer up and did the work needed so we could get on the road home. Thank you!

 

We have also visited your parts department. When we enter, we are always greeted and we have found your employees helpful and knowledgeable. Here it is fall and we were visiting with a fellow camper. We noticed he had bought his trailer from Apache Village and commented about it. He immediately started telling us about how wonderful his experiences with your company have been. Of course we had to share our experiences. Campers do love to talk and how nice to have good experiences to talk about.

 

Sincerely,

Don and Joanne