Apache Village RV Center

July 19, 2010
John Meyer, President
Apache Village RVCenter
9001 Dunn Road
Hazelwood, MO 63042
Dear Sir:
I am compelled to write to you about my experiences with your establishment. I usually do not
write letters to owners of companies. I am taking the time to do this because I feel you have an
exceptional company and two unbelievable employees.
The first exceptional employee is Tom Scorfina. For the past two years he has answered any
questions that my boyfriend and I have had about our older model RVthat we didn't even
purchase at Apache Village. We are first time owners of an RVand had a lot to learn. He spent
all the time we needed whether we were on the phone with him or at your dealership. He is
very knowledgable and professional. Because of his attitude, when we decided to look at
newer RV's, we wanted to deal with no one other than Tom. Again, he was wonderful. He
walked us through the whole process and made us feel like he truly cared about what we
purchased. He is, without a doubt, an invaluable asset to your company. I look forward to
dealing with him for many years to come.
When we came to pick up our new RV, we had the pleasure of meeting Dave Fox. Another
exceotional ernolovee He mado sure we understood evervthing about our new RV before we left the dealership. We had a lot of questions and he was professional and patient throughout our learning curve. We understood that if we had questions, we could call him anytime. This
made us feel special, valued and cared for.
Thank you for the wonderful experience we have had with your dealership and we'll make sure we recommend Apache Village, Tom and Dave to anyone who is looking for a RV.
Sincerely,
Lisa Cunningham and Tom Lane